Not all phone calls from people claiming to be associated with Google are legitimate.
The only noes you may receive a phone call from Google to verify your business (probably after you requested verification) or to confirm business details for Google Maps, or a call from a Google account manager, following up, one whom you’ve spoken with before.
Google does NOT:
- charge for inclusion in Google My Business or in Google Search.
- offer to improve your search ranking or manage your business’s online profile.
- ask you for your password or verification code. You should never provide sensitive information about your account (like your password and verification code) to a caller.
If you receive a robocall—a call placed with a recorded voice—for any of the above reasons, it is not from Google. The Federal Trade Commission has established a Robocalls resources website with additional information about robocalls and steps you can take if you receive one.